Our Vision Taibjee Consultants was formed keeping in mind the changing business environment in the world including the East African region where on-going regional integration promises a bigger market for local and international companies. No business can now afford to spend time and money on ineffective or irrelevant training in the market characterized by stiff competition, high costs of production and highly informed customers. Our Philosophy Our philosophy is to work closely with our clients to ensure that the effectiveness of our training is maximized in inspiring tomorrow’s visionaries today. The focus of our programmes is always on WHY things are done as opposed to HOW things are done, thus ensuring a deeper understanding of management issues. Our competitive advantage is the ability to offer training based on the specific needs of a particular client and being a local company we fully understand the local culture, aspirations and challenges and offer tailor-made solutions. Our Courses Our courses are well researched and structured to deliver an intense and practical training that would enable companies increase turnover, reduce costs, build customer loyalty and entrench best practices. Our course outline include:- * Training materials based on research and global best practice * An in-depth pre-course needs analysis * Recent real life case studies * Comprehensive course material * Unparalleled networking opportunities with professional peers * Exposure to the best world class practices in management and leadership Our Consultants Our Lead Consultant Shafiq Taibjee is a well-known corporate lawyer with vast experience in legal matters. He is also conversant with private sector issues having worked for some of the leading companies in Kenya for over a decade. He is also experienced in insurance, brokerage and manufacturing and has a passion for customer service. He has studied, worked and attended seminars in the USA and India that is home to some of the world’s top companies. The College of Insurance had also engaged him to participate in their short course programmes. The college is now recognized by the World Bank as the premier training institution within East African and entire COMESA region. Taibjee Consultants also offer other services not limited to customer service training, Patent/Trademark Registration , Labours Laws 2007 and its implementation and Selling Techniques that include negotiating, personality, psychology of selling and communication among other areas.